by Mik | Jan 20, 2021 | Blog
Before anything else, let’s first take a look at some statistics: 96% of buyers believe that a company’s customer service is crucial in their choice of loyalty Companies with above-average customer experience bring in 5.7 times more revenue than their competitors 86%...
by Mik | Jan 20, 2021 | Blog
A cohesive customer journey can be very challenging to achieve especially today when most businesses operate digitally. However, it is one of the most important tools that we must have as marketers. The majority of Americans are said to cancel purchases because of a...
by Mik | Jan 20, 2021 | Blog
Speed to lead is a marketing term that refers to the amount of time it takes before a business can respond to a new lead. It is said that the faster you respond, the higher your chances are in closing that lead, but is this really true? To let you have an idea of how...
by Mik | Jan 20, 2021 | Blog
Here’s a fact – no matter how hard you work or how many hours you spend on marketing, all of can be wasted if you are on the wrong track. While no doubt everyone’s mission is to increase sales and revenue, only 69% of marketers feel that lead conversion should...
by Mik | Oct 2, 2020 | Blog
Communicating with users from all around the world, sharing ideas and information, broadcasting a video to a global audience, interacting with celebrities – these are just some of what social media is capable of doing. In today’s digital world, it’s no doubt that...
by Mik | Oct 2, 2020 | Blog
Imagine having the best content for your email – the right tone is used and it’s informative enough to increase interaction with your audience. But as you track how many people actually opened your email, you realized that your marketing campaign isn’t that...
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